Security

Refund Policy

If the certificate does not work as intended and you need a replacement or a refund, GeoTrust will cancel, reissue or refund fees following issuance or renewal of a TruebizID, QuickSSL, QuickSSL Premium, My Credentials or EnterpriseSSL Certificate upon request by the Subscriber within seven (7) days of issue date.

To request a cancellation, refund or a reissue, a Subscriber should contact GeoTrust's customer service using the customer support link at www.geotrust.com or calling:

+1 (866) 436-8787 Toll Free (United States)
+1 (678) 942-0400 (International)
+1 (770) 360-9571 (Fax).

If a Subscriber has paid the fees for the Certificate to another party such as a reseller, the Subscriber should request the refund from that party.